Day in the Life of a Service Desk Manager

Day in the Life of a Service Desk Manager

Live Webinar | 14 DECEMBER | 10:30 GMT

PRESENTERS

Chris Powell

Area Director, Sales Engineering

Ivanti

Peter Darby

Senior Sales Engineer

Ivanti

It’s no secret: Remote and hybrid work has made life more difficult for the Service Desk Manager. Ensuring the same timely service experience regardless of employee location is no small feat - especially when trying to manage it all with limited budget.

But what if you could give users consistently great experiences while improving service and outcomes across your organization? And what if you could do all that while reducing both costs and time to value?

Join our webinar on 14 December at 10:30am, as we explore best practices in enterprise service management for today’s Everywhere Workplace.

We’ll show you how you can:

Enable true, proactive support.
Give end users great service experience.
“Shift left” and minimize escalations.
Fix issues before users notice.
Empower your Tier 1 Staff

We're looking forward to you joining us, register today.

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